Frequently Asked Questions
Here to help.
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We constantly look for the best options with delivery partners, for both cost and service. We typically use Royal Mail 48, so please bear this in mind when ordering.
Delivery cost are subsidised by us so we can offer the best value we possibly can.
Delivery Costs = Flat £2.50 for all deliveries
We regularly run FREE DELIVERY campaigns that offer voucher codes at checkout.
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Our delicate pastry cases need protection, so they will arrive with you well packed and protected from the supply chain. We also only work with couriers where we have tested our packaging and products and ensure care throughout the process. If you do have issues on receipt of you order, please get in touch quoting your order number.
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We aim to offer the longest possible shelf life, that could be 4 months plus, but we guarantee your products will always have 2 weeks life unless otherwise advertised. In all likelihood you will receive products with months as opposed to weeks it just depends on our stock holding/sales balance.
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Absolutely, if you have a large order then please just get in touch.
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All our vol au vent and pastry cases are sold ambient, then can be frozen after purchase.